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Shipping & Returns


Recieve free shipping on all online orders over $75, excluding large freight items.

All packages will be insured by Destiny Solutions at the time of shipment. If items become lost or damaged durning shipment a replacement or refund will be given to the customer at no charge. 

For a full replacement or refund on ladders and larger freight items that become damaged during shipment the customer must do a full inspection and note any damage to the item before signing any shipping documentation by the carrier. 


A 15% restocking fee will be applied to all items returned within 30 days of purchase. A 30% restocking fee will be applied to all items returned after 30 days of purchase. 

Please call us @ 812-501-5043 or email us @ for all return request. 

Warranty & Non- Warranty Repairs 

All warranty and non- warranty repairs must be approved before returning to our store. 

Please submit an RMA form online for all Warrranty and Non- warranty repairs or email us @ for a copy of our RMA Request Form. 

All shipping cost for warranty and non-warranty repairs will be incurred by the customer.